TERMS AND CONDITIONS
TERMS AND CONDITIONS
DIGITAL CYBER NATION guaranteed you unlimited revisions according to your selected packages. Customers can ask for revisions as per the package and no additional fee will be charge, however, designand concept remain same. Revision turnaround time would be 48 hours.
How to claim your refund
- Claim your refund specifying your concern by contacting us via phone, chat or email.
- After the refund, your design rights would be obtained by DIGITAL CYBER NATION and you would not be able to display any version of the design sent by company. Let us also specify that:
- We will try to resolve your concern by virtue of our revision policy immediately or else will email you a refund request approval from our refund department Since the design rights would now be transferred to the company, you agree that you will have no right (direct or indirect) to use any response or other content, work product or media, nor will
you have any ownership interest in or to the same
Record Maintenance
We keep a record of your finalized design for
certain period once we provide you the final files.
Communication Policy
YOU agree that DIGITAL CYBER NATION is not liable for any correspondence from email address(es) other than the ones followed by our own domain i.e. “..@digitalcybernation.com” or/and any toll free number that is not mentioned on our website. DIGITAL CYBER NATION should not be held responsible for any damage(s) caused by such correspondence. We only take responsibility of any communication through email address(es) under our own domain name or/and via toll free number i.e. already mentioned on DIGITAL CYBER NATION Website.
Customer Support
We offer 24-Hour Customer Support to address
your queries and questions. You can contact us any time.
Reactivation Policy
We won’t entertain or refund any orders if the client stays non-responsive for 45 Days but the client can send us an email to hold the project if there is some personal issue. Also, if the client is nonresponsive for more than 45 Days then the client has to pay an extra caution fee i.e. $150 for reinitiating the project.
Third Party Terms of Use
Certain features of our services may utilize the services of third-party vendors and business partners, which services may include software, information or other services. Certain of these vendors and business partners require Users who utilize such features to agree to our terms and conditions. This clause identifies third-party terms and conditions that are required by such third-party vendors and business partners as they apply to the features set forth below. Your uses of such features constitute your agreement to be bound by these terms and conditions. These third-party terms are subject to change at such third party’s discretion